Service Standards Investigative Guides (Synopsis)

Royal Canadian Mounted Police—'E' Division

Description: Developed in 2006, Royal Canadian Mounted Police ‘E’ Division’s Service Standards Investigative Guides ensure compliance with approved investigative standards and provide practical advice at all stages of an investigation. The guides are similar to a checklist: they help to ensure that all avenues of investigation and reporting are covered. Designed to assist even the most experienced investigators, they supplement the investigator’s knowledge, skills and abilities and the supervisor’s oversight.
Objective: Service Standards Investigative Guides were created with the following objectives:
  • ensure consistency in police response, service delivery and the application of investigative standards;
  • provide police officers with a succinct guide to investigative expectations and best avenues of approach for a variety of investigations; and
  • provide guidance to supervisors regarding expectations of their officers, application of policies and procedures, and appropriate tasks for all calls for service.
Outcomes: The guides have enhanced the quality and consistency of investigations throughout the province, guiding the work of police officers and supporting oversight and decision making by supervisors and reviewers. An ongoing evaluation by the Institute for Canadian Research Studies at Simon Fraser University has shown that police officers are using the guides in their investigations, and as they become more experienced, are able to apply the standards without referring to the guides. Ultimately, the enhanced quality of investigations will increase efficiency and community safety.
Resources: The completion of each Service Standard Investigative Guide consumes about 100 hours. The guides cost about $3-8 each (depending on volume).
Province: British Columbia
Record Entry Date: 2015-03-01
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