Criminal Investigative Division File Process Review (Synopsis)

Fredericton Police Force

Description: To improve efficiency within its Criminal Investigative Division (CID), the Fredericton Police Force adopted a redundancy measure in February 2011: a monthly “file review” of investigative files assigned to detectives. Supervisors and detectives could already access the records management system to view assigned files and updates. The CID file process review system is an additional measure whereby staff meet each month to discuss the status of files. Through these meetings, CID staff become more familiar with the work being done and the support that detectives may require to better facilitate the successful conclusion of files. Each month, detectives enter their files into the electronic system and respond to action items assigned to them at the monthly CID meeting. This process helps in identifying and following up on tasks that may otherwise have gone unnoticed or been left incomplete.
Objective: The CID created the file process review system to improve the management of criminal investigation files. Key goals are to ensure that follow-up is completed, supplemental text submission is done and assigned diary dates are met.
Outcomes: The CID now monitors file status through both the records management system and monthly file review meetings. The file process review meetings ensure that detectives add investigation updates for each file in a timely manner. The system prevents the occurrence of delinquent files. This initiative has improved efficiency by providing a way to communicate information on files to the whole team. The meetings also allow for group brainstorming of investigative techniques. The new file review system supports workload analysis and improves equity in assigning files to members. An evaluation of this initiative is not planned.
Resources: There were no financial costs associated with the implementation of this initiative.
Province: New Brunswick
Record Entry Date: 2013-08-01
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