Proposed Lethbridge Collision Reporting Centre (Synopsis)

Lethbridge Regional Police Service

Description: The Lethbridge Regional Police Service has introduced a one-year pilot project to outsource vehicle collision reporting involving property damage to a private company. Police services are mandated by law to complete collision reports for statistical purposes and to provide the information to insurance companies. For the duration of this pilot project, police will no longer visit the scene of property damage collisions. Instead, the vehicles will be driven or towed to a police station. Collision reports for these incidents will be completed by civilian employees of the Lethbridge Collision Reporting Centre on behalf of the police service. It is estimated, based on statistics from 2010 and 2011, that this initiative will reduce calls for service by approximately 2000 per year, at an average of two hours per call. Police officers will be able to dedicate more time to frontline duties and spend less time on administrative tasks. This initiative will enhance client service by processing property damage collision reports more quickly. The pilot project was scheduled to begin in the fall of 2012.
Objective: N/A
Outcomes: N/A
Resources: N/A
Province: Alberta
Record Entry Date: 2013-08-01
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