The criminal record check application can now be completed online and sent directly to the Winnipeg Police Service (WPS). The applicant no longer needs to go to a police station and complete an application. The online process is much faster and more efficent.
Criminal Record Check applications can be submitted 24 hours a day, seven days a week online. Once submitted, a confirmation notice is sent. This further enhances WPS efficiencies.
Winnipeg Police Service / Service de police de Winnipeg
A consultation process was undertaken involving a wide array of groups.
Since October 2011.
Fiscal—new technologies employed have reduced overall costs.
Officer time was spent on research and a senior clerk spent four months setting up the program. WPS does not bear any costs for the system. The system is maintained by the company and the costs are recovered through user fees, as there is a cost to the applicant of an extra $5.25 to complete an application online.
It was phased in. Both options are now available, online and in-person.
Applications can be processed roughly four times faster.
It is more convenient. You can complete your application anytime and from anywhere, 24 hours a day, seven days a week.
A written evaluation has yet to be completed, however this initiaitive has resulted in reduced backlog.
Process innovation has resulted in the capacity to increase the number of checks that can be completed in a given time frame, thus creating a more efficent process.