LEAN is a continuous improvement model to increase efficiency. LEAN is a strategic approach to streamline processes based on the idea that the consolidation of processes can lead to efficiencies. At this point LEAN is contained to the Evidence Control Unit. The initial task of LEAN is to build measures and a process for assessment/evaluation to determine effectiveness. The first step is to capture data before looking for efficiencies. This will determine the baseline for which data will be measured. Effectiveness is determined through regular auditing.
Connect strategy, structure, process, skills and culture to eliminate waste from an organization.
Evidence Control Unit
Winnipeg Police Service / Service de police de Winnipeg
Canadian Manufacturers & Exporters runs a LEAN Consortia Group—information sharing and business support network.
Since early 2012 at Winnipeg Police Service.
General desire to improve the workplace and seek efficiencies.
Membership fee to join and receive facilitator support and training costs ($6,000).
Small unit pilot project.
To date, 57% reduction in overtime, 44% increase in effectivness of a process, increased team morale etc. The police service is on track to reduce overtime by 90% for fiscal year 2012, based upon the previous 5-year average (2006-2010).
Ongoing continuous communication and staff participation.
Feedback has been received from staff members working within this initiative. An evaluation has yet to be conducted.
LEAN has created an environment for staff empowerment and ownership.