Annual Report to Parliament on the Administration of the Access to Information Act 2021-22

Introduction

This report is tabled in Parliament in accordance with section 94(2) of the Access to Information Act and Section 20 of the Service Fees Act under the direction of the Minister of Public Safety. The report describes how Public Safety Canada administered and fulfilled its obligations under the Access to Information Act between April 1, 2021, and March 31, 2022.

Purpose of the Access to Information Act

The Access to Information Act came into force on July 1, 1983 and was amended by Bill C-58 on June 21, 2019. It provides Canadian citizens and permanent residents, as well as persons and corporations physically present in Canada, an enforceable right of access to records under the control of a government institution. The purpose of the Access to Information Act is to enhance the accountability and transparency of federal institutions in order to promote an open and democratic society and to enable public debate on the conduct of those institutions. Individuals who are not satisfied with an institution's handling of any matter related to a formal request made under the Access to Information Act are entitled to complain to the Information Commissioner of Canada.

Mandate of Public Safety Canada

Public Safety Canada was created in 2003 to ensure coordination across all federal departments and agencies responsible for national security and the safety of Canadians. Our mandate is to keep Canadians safe from a range of risks such as natural disasters, crime and terrorism. Our mission is to build a safe and resilient Canada. Our vision is to, through outstanding leadership, achieve a safe and secure Canada and strong and resilient communities.

Legislation governing the Department sets out three essential roles:

  1. Support the Minister's responsibility for all matters related to public safety and emergency management not assigned to another federal organization;
  2. Exercise leadership at the national level for national security and emergency preparedness; and
  3. Support the Minister's responsibility for the coordination of entities within the Public Safety Portfolio.

Organizational Structure

Public Safety Canada

During the 2021-22 fiscal year, the department was organized into five branches: Emergency Management and Programs, Community Safety and Countering Crime, Portfolio Affairs and Communications, National and Cyber Security, and Corporate Management. The department also has a Chief Audit and Evaluation Executive and is supported by the Legal Services Unit.

Five Regional Offices represent the Atlantic, Quebec, Ontario, the Prairies and British Columbia and the North. The regional offices are the primary point of contact for the Department at the provincial level. They deliver a coordinated federal response to emergencies; facilitate the effective delivery of emergency management, Indigenous policing and crime prevention programs; and improve partnerships with other levels of government and key regional stakeholders.

The Public Safety Portfolio: Partner Agencies and Review Bodies

The Canada Border Services Agency (CBSA) manages the nation's borders by enforcing Canadian laws governing trade and travel, as well as international agreements and conventions. CBSA facilitates legitimate cross-border traffic and supports economic development while stopping people and goods that pose a potential threat to Canada.

The Canadian Security Intelligence Service (CSIS) investigates and reports on activities that may pose a threat to the security of Canada. CSIS also provides security assessments, on request, to all federal departments and agencies.

The Correctional Service of Canada (CSC) helps protect society by encouraging offenders to become law-abiding citizens while exercising reasonable, safe, secure and humane control. CSC is responsible for managing offenders sentenced to two years or more in federal correctional institutions and under community supervision.

The Parole Board of Canada (PBC) is an independent body that grants, denies or revokes parole for inmates in federal prisons and provincial inmates in provinces without their own parole board. The PBC helps protect society by facilitating the timely reintegration of offenders into society as law-abiding citizens.

The Royal Canadian Mounted Police (RCMP) enforces Canadian laws, prevents crime and maintains peace, order and security.

The Civilian Review and Complaints Commission for the Royal Canadian Mounted Police (CRCC) investigates complaints from the public about the conduct of members of the RCMP in an open, independent and objective manner. The Commission also holds public hearings and conducts research and policy development to improve the public complaints process.

The Office of the Correctional Investigator (OCI) conducts independent, thorough and timely investigations about issues related to the Correctional Service of Canada. The OCI may initiate an investigation based on a complaint from (or on behalf of) an offender, as the result of a ministerial request, or on its own initiative.

The RCMP External Review Committee (ERC) is an independent agency that promotes fair and equitable labour relations within the RCMP. The Committee conducts an independent review of appeals in disciplinary, discharge and demotion matters, as well as certain kinds of grievances.

The Access to Information and Privacy (ATIP) Office

The department's Access to Information and Privacy (ATIP) Office is responsible for the coordination and implementation of policies, guidelines, and procedures to ensure departmental compliance with the Access to Information Act and the Privacy Act. The ATIP Office is also responsible for responding to requests made under the Acts. In keeping with the department's role to support the Minister in the coordination of entities within the Public Safety Portfolio, the ATIP Office also plays a leadership role with respect to ensuring alignment of approach with the ATIP Offices of other Public Safety Portfolio organizations. 

The ATIP Office is part of Public Safety Canada's Portfolio Affairs and Communications Branch. It is headed by the Director of ATIP and Executive Services, who is also responsible for Ministerial Correspondence and Secretariat Services. The ATIP Office is divided into two teams, the ATIP Operations Unit and the Privacy Policy and Governance Unit (PPGU). Each team is headed by a Manager who reports to the Director of ATIP and Executive Services. In 2021-22, the ATIP Office consisted of 15 full-time employees.

Public Safety was not a party to any service agreements to provide services to other organizations under section 96 of the Access to Information Act during the fiscal year.

Delegation Order

Public Safety's current delegation order for the Access to Information Act and related regulations was signed by the Minister of Public Safety and Emergency Preparedness on July 21, 2020. The signed Delegation Order is attached in Annex A.

As of October 26, 2021, the responsibilities of the Minister of Public Safety and Emergency Preparedness were divided among two Ministers: the Minister of Public Safety and the Minister of Emergency Preparedness. Despite this change, the current Delegation Order remains valid for all exercise of delegated authorities by employees of the department under the Access to Information Act

The following authorities are granted under this delegation order:

Performance 2021-2022

The following sections provide an overview of key data on Public Safety's processing of Access to Information Act requests between April 1, 2021 and March 31, 2022. The full statistical report can be found in Annex B.

Response within Legislated Timelines

In 2021-2022, Public Safety Canada received 435 requests under the Access to Information Act, a slight increase compared to the previous year (407 requests). During the year, the department completed 330 requests. Of these, 71.8% of requests were completed on time, a decrease of 18.6% compared to the previous year (90.4%).

The decrease in the on-time completion rate is directly related to the circumstances of the COVID-19 pandemic. During the pandemic, the ATIP Office was unable to process files containing classified or physical records, in cases where these could not be accessed by employees working remotely. As the 2021-2022 fiscal year progressed, measures were taken to restore full capacity to process new incoming requests, and to begin working on backlog files that had been delayed. As the ATIP Office works on completing backlog files, there will be a temporary impact on the department's on-time completion rate until all backlog files are addressed.

Completion Times

A total of 330 files were completed during the fiscal year. Due to the focus on completing backlog files delayed by the pandemic, there was an increase in files with longer completion times (greater than 180 days), as seen in the table below.

Completion Times

Completion Time

Number of Files

1 to 15 days

88

16 to 30 days

80

31 to 60 days

39

61 to 120 days

34

121 to 180 days

10

181 to 365 days

40

More than 365 days

39

Active Requests Outstanding from Previous Reporting Periods

At the end of the fiscal year, Public Safety had a total of 402 active requests that were carried over to the next reporting period. Of these, 97 were within the legislated timeline, while 305 were beyond the legislated timeline. The vast majority of files that were beyond the legislated timeline were related to the circumstances of the pandemic.

Public Safety also has a small number of complex files (2018 and earlier) where multi-year extensions were taken due to the large volume of records that must be processed.

Active Requests Outstanding from Previous Reporting Periods

Fiscal Year Received

Number of Files

2021-22

206

2020-21

163

2019-20

25

2018-19

2

2017-18

2

2016-17

0

2015-16

4

Active Complaints Outstanding from Previous Reporting Periods

At the end of the fiscal year, Public Safety had a total of 21 active complaints that were carried over to the next reporting period. The ATIP Office worked closely with the Office of the Information Commissioner during the year to ensure complaints were addressed, and no significant issues were flagged.

Active Complaints Outstanding from Previous Reporting Periods

Fiscal Year Received

Number of Files

2021-22

7

2020-21

3

2019-20

1

2018-19

3

2017-18

3

2016-17

0

2015-16

4

Reasons for Extensions

A total of 132 extensions were taken during the fiscal year. The distribution of extensions was consistent with previous fiscal years.

Reasons for Extensions

Reason for Extension (with corresponding section of the Act)

Number of Files

Interference with Operations – s. 9(1)(a)

27

Consultations – s. 9(1)(b)

90

Notice to Third Parties – s. 9(1)(c)

15

Consultations from Other Institutions

Public Safety Canada completed 184 consultations for other institutions. The distribution of completion timelines was consistent with previous fiscal years.

Consultations from Other Institutions

Completion Time

Number of Files

1 to 15 days

65

16 to 30 days

82

31 to 60 days

26

61 to 120 days

7

121 to 180 days

1

181 to 365 days

1

More than 365 days

2

Disposition of Requests

Of the 330 completed requests, 10.6% of requests had records that were entirely disclosed, and 47.6% of requests had records that were disclosed in part. The remaining requests were either exempted or excluded in their entirety; transferred; abandoned; or no records existed corresponding to the request.

Impacts of the COVID-19 Pandemic

Throughout the year, the physical and mental health of employees continued to be a primary focus, while balancing our obligations under the Access to Information Act. Between April 1, 2021 and March 31, 2022, Public Safety's ATIP Office as well as Offices of Primary Interest (OPIs) across the department continued to work remotely in response to the COVID-19 pandemic. This resulted in a number of challenges, chiefly that employees working remotely were unable to retrieve or review classified or physical records. Public Safety also experienced delays receiving consultation responses from other federal organizations whose operations were restricted due to the pandemic.

To address these challenges, Public Safety Canada continued to make use of mitigation measures established early in the pandemic. Files containing records that could not be accessed by employees working remotely were triaged to ensure they could be completed in a timely matter upon return to the office. Where possible, the ATIP Office made arrangements to provide requesters with interim releases of materials that could be processed remotely. The ATIP Office also worked closely with counterparts at other federal organizations to ensure a coordinated response to files of mutual interest.

As the year progressed, the ATIP Office and OPIs began having staff return to the office to work on files containing classified or physical records. Priority was placed on restoring full capacity to process new incoming requests (full capacity was reached in early 2022-23), while addressing backlog files on a targeted basis. Addressing the remaining backlog files will be a priority in the coming fiscal year.

Training and Awareness

Public Safety Canada remains committed to promoting awareness and providing ongoing training opportunities to all employees. This fiscal year, the ATIP Office provided 16 training and information sessions on the Access to Information Act and Privacy Act. A variety of subject matters were presented, including strategies for retrieving records and applying exemptions, as well as requirements for proactive publication. A total of 397 people attended these sessions.

Additionally, 361 Public Safety employees completed the online course, Access to Information and Privacy Fundamentals (I015), this fiscal year. This course is offered by the Canada School of Public Service and is mandatory for all new employees joining Public Safety Canada.

Policies, Guidelines, Procedures, and Initiatives

During the year, Public Safety's ATIP Office worked closely with external and internal partners to ensure continuous alignment with policies, guidelines, and procedures issued by Treasury Board Secretariat and the Privy Council Office to support security of information in the remote work environment. An internal working group was organized to begin preparations for the rollout of new government-wide contracts for ATIP software in the 2022-23 fiscal year. The ATIP Office also completed a full update of ATIP resources and procedures for departmental employees on the department's intranet page.

Summary of Key Issues and Actions Taken on Complaints

During the year, Public Safety's ATIP Office maintained a constructive relationship with the Office of the Information Commissioner (OIC) and worked proactively with the OIC to address complaints in relation to Access to Information Act requests. Regular meetings were held to ensure ongoing alignment of approach, to identify priority files for attention, and to identify and address any areas of concern as they arose. No specific issues were noted, and the Commissioner did not issue any orders to Public Safety during the year.

Monitoring Compliance

Five recurring reports were prepared for the information of Senior Management during the fiscal year. These reports track a range of information including the list of new formal Access to Information requests received by the department each week, deadlines assigned for retrieval, and receipt and resolution of complaints. Reports were shared regularly with the Deputy Minister, Assistant Deputy Ministers, and other senior officials, and discussed at senior management meetings as required. In addition, ATIP performance is monitored at the ADM level through their Performance Management Agreements to ensure ATIP is a priority within the department.

Reporting on Access to Information Fees for the Purposes of the Service Fees Act

The Service Fees Act requires a responsible authority to report annually to Parliament on the fees collected by the institution.

With respect to fees collected under the Access to Information Act, the information below is reported in accordance with the requirements of section 20 of the Service Fees Act.

Annex A: Delegation Order

The Minister of Public Safety and Emergency Preparedness, pursuant to section 95(1) of the Access to Information Act, hereby designates the persons holding the positions set out in the schedule hereto, or the persons occupying on an acting basis those positions, to exercise the powers, duties and functions of the Minister as the head of Public Safety and Emergency Preparedness, under the provisions of the Access to Information Act and related regulations set out in the schedule opposite each position. This designation replaces all previous delegation orders.

Delegation Order

Position

Authorities Under the Access to Information Act and Access to Information Regulations

Deputy Minister

Associate Deputy Minister

Assistant Deputy Minister, Portfolio Affairs and Communications

Director General, Cabinet and Parliamentary Affairs, and Executive Services

Director, ATIP and Executive Services

ATIP Manager

Full authority

Team Leader, ATIP Operations

ATIP Analyst

Sections 4(2.1), 9 and 11(2) of the Access to Information Act and 7(2) and 7(3) of the Access to Information Regulations

Dated, at the City of Ottawa, this 21st day of July, 2020.

The Honourable William Sterling Blair, P.C., C.O.M., M.P.
Minister of Public Safety and Emergency Preparedness

Annex B: Statistical Report

Section 1: Requests Under the Access to Information Act

1.1 Number of requests
Number of Requests
Received during reporting period 435
Outstanding from previous reporting periods 297
Outstanding from previous reporting period 247
Outstanding from more than one reporting period 50
Total 732
Closed during reporting period 330
Carried over to next reporting period 402
Carried over within legislated timeline 97
Carried over beyond legislated timeline 305
1.2 Sources of requests
Source Number of Requests
Media 221
Academia 41
Business (private sector) 16
Organization 1
Public 71
Decline to Identify 85
Total 435
1.3 Channels of requests
Source Number of Requests
Online 404
E-mail 19
Mail 12
In person 0
Phone 0
Fax 0
Total 435

Section 2: Informal Requests

2.1 Number of informal requests
Number of Requests
Received during reporting period 215
Outstanding from previous reporting periods 11
Outstanding from previous reporting period 11
Outstanding from more than one reporting period 0
Total 226
Closed during reporting period 178
Carried over to next reporting period 48
2.2 Channels of informal requests
Source Number of Requests
Online 215
E-mail 0
Mail 0
In person 0
Phone 0
Fax 0
Total 215
2.3 Completion time of informal requests
Completion Time
1 to 15 Days 16 to 30 Days 31 to 60 Days 61 to 120 Days 121 to 180 Days 181 to 365 Days More Than 365 Days Total
107 71 0 0 0 0 0 178
2.4 Pages released informally
Less Than 100 Pages Released 100-500 Pages Released 501-1000 Pages Released 1001-5000 Pages Released More Than 5000 Pages Released
Number of Requests Pages Released Number of Requests Pages Released Number of Requests Pages Released Number of Requests Pages Released Number of Requests Pages Released
0 0 0 0 0 0 0 0 0 0
2.5 Pages re-released informally
Less Than 100 Pages Re-released 100-500 Pages Re-released 501-1000 Pages Re-released 1001-5000 Pages Re-released More Than 5000 Pages Re-released
Number of Requests Pages Re-released Number of Requests Pages Re-released Number of Requests Pages Re-released Number of Requests Pages Re-released Number of Requests Pages Re-released
147 3,121 23 5,254 5 2,985 3 6,422 0 0

Section 3: Applications to the Information Commissioner on Declining to Act on Requests

Number of Requests
Outstanding from previous reporting period 0
Sent during reporting period 0
Total 0
Approved by the Information Commissioner during reporting period 0
Declined by the Information Commissioner during reporting period 0
Withdrawn during reporting period 0
Carried over to next reporting period 0

Section 4: Requests Closed During the Reporting Period

4.1 Disposition and completion time
Disposition of Requests Completion Time
1 to 15 Days 16 to 30 Days 31 to 60 Days 61 to 120 Days 121 to 180 Days 181 to 365 Days More Than 365 Days Total
All disclosed 2 16 9 5 0 0 3 35
Disclosed in part 5 35 29 28 10 30 20 157
All exempted 1 0 1 1 0 6 1 10
All excluded 0 0 0 0 0 0 1 1
No records exist 45 29 0 0 0 0 1 75
Request transferred 12 0 0 0 0 0 0 12
Request abandoned 23 0 0 0 0 4 13 40
Neither confirmed nor denied 0 0 0 0 0 0 0 0
Declined to act with the approval of the Information Commissioner 0 0 0 0 0 0 0 0
Total 88 80 39 34 10 40 39 330
4.2 Exemptions
Section Number of Requests
13(1)(a) 7
13(1)(b) 0
13(1)(c) 14
13(1)(d) 1
13(1)(e) 0
14 6
14(a) 13
14(b) 3
15(1) 16
15(1) - I.A. (International Affairs) 20
15(1) - Def. (Defence of Canada) 8
15(1) - S.A. (Subversive Activities) 24
16(1)(a)(i) 5
16(1)(a)(ii) 1
16(1)(a)(iii) 2
16(1)(b) 5
16(1)(c) 15
16(1)(d) 0
16(2) 31
16(2)(a) 2
16(2)(b) 1
16(2)(c) 16
16(3) 0
16.1(1)(a) 0
16.1(1)(b) 0
16.1(1)(c) 0
16.1(1)(d) 0
16.2(1) 0
16.3 0
16.4(1)(a) 0
16.4(1)(b) 0
16.5 0
16.6 0
17 27
18(a) 5
18(b) 2
18(c) 0
18(d) 0
18.1(1)(a) 0
18.1(1)(b) 0
18.1(1)(c) 0
18.1(1)(d) 0
19(1) 104
20(1)(a) 1
20(1)(b) 24
20(1)(b.1) 1
20(1)(c) 23
20(1)(d) 9
20.1 0
20.2 0
20.4 0
21(1)(a) 71
21(1)(b) 46
21(1)(c) 12
21(1)(d) 3
22 0
22.1(1) 1
23 24
23.1 0
24(1) 15
26 1
4.3 Exclusions
Section Number of Requests
68(a) 3
68(b) 0
68(c) 0
68.1 0
68.2(a) 0
68.2(b) 0
69(1) 0
69(1)(a) 19
69(1)(b) 0
69(1)(c) 0
69(1)(d) 10
69(1)(e) 14
69(1)(f) 1
69(1)(g) re (a) 45
69(1)(g) re (b) 0
69(1)(g) re (c) 3
69(1)(g) re (d) 17
69(1)(g) re (e) 15
69(1)(g) re (f) 8
69.1(1) 0
4.4 Format of information released
Paper Electronic Other
E-record Data set Video Audio
1 191 0 0 0 0

4.5 Complexity

4.5.1 Relevant pages processed and disclosed for paper and e-record formats
Number of Pages Processed Number of Pages Disclosed Number of Requests
68,760 33,263 243
4.5.2 Relevant pages processed per request disposition for paper and e-record formats by size of requests
Disposition Less Than 100 Pages Processed 100-500 Pages Processed 501-1000 Pages Processed 1001-5000 Pages Processed More Than 5000 Pages Processed
Number of Requests Pages Processed Number of Requests Pages Processed Number of Requests Pages Processed Number of Requests Pages Processed Number of Requests Pages Processed
All disclosed 26 647 7 1,949 1 549 1 2,390 0 0
Disclosed in part 95 3,301 36 9,088 12 9,120 12 27,281 2 10,739
All exempted 5 166 5 1,720 0 0 0 0 0 0
All excluded 0 0 1 331 0 0 0 0 0 0
Request abandoned 36 135 4 1,334 0 0 0 0 0 0
Neither confirmed nor denied 0 0 0 0 0 0 0 0 0 0
Declined to act with the approval of the Information Commissioner 0 0 0 0 0 0 0 0 0 0
Total 162 4,249 53 14,422 13 9,669 13 29,671 2 10,749
4.5.3 Relevant minutes processed and disclosed for audio formats
Number of Minutes Processed Number of Minutes Disclosed Number of Requests
0 0 0
4.5.4 Relevant minutes processed per request disposition for audio formats by size of requests
Disposition Less Than 60 Minutes Processed 60 - 120 Minutes Processed More than 120 Minutes Processed
Number of Requests Minutes Processed Number of Requests Minutes Processed Number of Requests Minutes Processed
All disclosed 0 0 0 0 0 0
Disclosed in part 0 0 0 0 0 0
All exempted 0 0 0 0 0 0
All excluded 0 0 0 0 0 0
Request abandoned 0 0 0 0 0 0
Neither confirmed nor denied 0 0 0 0 0 0
Declined to act with the approval of the Information Commissioner 0 0 0 0 0 0
Total 0 0 0 0 0 0
4.5.5 Relevant minutes processed and disclosed for video formats
Number of Minutes Processed Number of Minutes Disclosed Number of Requests
0 0 0
4.5.6 Relevant minutes processed per request disposition for video formats by size of requests
Disposition Less Than 60 Minutes Processed 60 - 120 Minutes Processed More than 120 Minutes Processed
Number of Requests Minutes Processed Number of Requests Minutes Processed Number of Requests Minutes Processed
All disclosed 0 0 0 0 0 0
Disclosed in part 0 0 0 0 0 0
All exempted 0 0 0 0 0 0
All excluded 0 0 0 0 0 0
Request abandoned 0 0 0 0 0 0
Neither confirmed nor denied 0 0 0 0 0 0
Declined to act with the approval of the Information Commissioner 0 0 0 0 0 0
Total 0 0 0 0 0 0
4.5.7 Other complexities
Disposition Consultation Required Legal Advice Sought Other Total
All disclosed 13 0 9 22
Disclosed in part 109 0 71 180
All exempted 8 0 7 15
All excluded 1 0 1 2
Request abandoned 6 0 25 31
Neither confirmed nor denied 0 0 0 0
Declined to act with the approval of the Information Commissioner 0 0 0 0
Total 137 0 113 250

4.6 Closed requests

4.6.1 Requests closed within legislated timelines
Number of requests closed within legislated timelines 237
Percentage of requests closed within legislated timelines (%) 71.81818182

4.7 Deemed refusals

4.7.1 Reasons for not meeting legislated timelines
Number of requests closed past the legislated timelines Principal Reason
Interference with operations/ Workload External Consultation Internal Consultation Other
93 6 33 6 48
4.7.2 Requests closed beyond legislated timelines (including any extension taken)
Number of days past legislated timelines Number of requests past legislated timeline where no extension was taken Number of requests past legislated timeline where an extension was taken Total
1 to 15 days 4 6 10
16 to 30 days 2 3 5
31 to 60 days 1 3 4
61 to 120 days 2 7 9
121  to 180 days 2 3 5
181 to 365 days 24 12 36
More than 365 days 13 11 24
Total 48 45 93
4.8 Requests for translation
Translation Requests Accepted Refused Total
English to French 93 0 93
French to English 0 0 0
Total 93 0 93

Section 5: Extensions

5.1 Reasons for extensions and disposition of requests
Disposition of Requests Where an Extension Was Taken 9(1)(a) Interference With Operations/ Workload 9(1)(b) Consultation 9(1)(c) Third-Party Notice
Section 69 Other
All disclosed 1 0 10 1
Disclosed in part 23 1 72 13
All exempted 0 0 1 0
All excluded 0 0 0 0
Request abandoned 3 0 6 1
No records exist 0 0 0 0
Declined to act with the approval of the Information Commissioner 0 0 0 0
Total 27 1 89 15
5.2 Length of extensions
Length of Extensions 9(1)(a) Interference With Operations/ Workload 9(1)(b) Consultation 9(1)(c) Third-Party Notice
Section 69 Other
30 days or less 8 0 17 0
31 to 60 days 4 1 16 14
61 to 120 days 7 0 30 1
121 to 180 days 5 0 15 0
181 to 365 days 3 0 11 0
365 days or more 0 0 0 0
Total 27 1 89 15

Section 6: Fees

Fee Type Fee Collected Fee Waived Fee Refunded
Number of Requests Amount Number of Requests Amount Number of Requests Amount
Application 429 $2,145.00 6 $30.00 0 $0.00
Other fees 0 $0.00 0 $0.00 0 $0.00
Total 429 $2,145.00 6 $30.00 0 $0.00

Section 7: Consultations Received From Other Institutions and Organizations

7.1 Consultations received from other Government of Canada institutions and other organizations
Consultations Other Government of Canada Institutions Number of Pages to Review Other Organizations Number of Pages to Review
Received during the reporting period 189 8,238 10 340
Outstanding from the previous reporting period 15 694 1 942
Total 204 8,932 11 1,282
Closed during the reporting period 175 7,945 9 1,203
Carried over within negotiated timelines 4 226 2 79
Carried over beyond negotiated timelines 25 761 0 0
7.2 Recommendations and completion time for consultations received from other Government of Canada institutions
Recommendation Number of Days Required to Complete Consultation Requests
1 to 15 Days 16 to 30 Days 31 to 60 Days 61 to 120 Days 121  to 180 Days 181 to 365 Days More Than 365 Days Total
Disclose entirely 51 58 9 3 0 0 1 122
Disclose in part 11 21 11 4 1 0 1 49
Exempt entirely 0 0 4 0 0 0 0 4
Exclude entirely 0 0 0 0 0 0 0 0
Consult other institution 0 0 0 0 0 0 0 0
Other 0 0 0 0 0 0 0 0
Total 62 79 24 7 1 0 2 175
7.3 Recommendations and completion time for consultations received from other organizations outside the Government of Canada
Recommendation Number of Days Required to Complete Consultation Requests
1 to 15 Days 16 to 30 Days 31 to 60 Days 61 to 120 Days 121 to 180 Days 181 to 365 Days More Than 365 Days Total
Disclose entirely 3 2 1 0 0 0 0 6
Disclose in part 0 1 1 0 0 1 0 3
Exempt entirely 0 0 0 0 0 0 0 0
Exclude entirely 0 0 0 0 0 0 0 0
Consult other institution 0 0 0 0 0 0 0 0
Other 0 0 0 0 0 0 0 0
Total 3 3 2 0 0 1 0 9

Section 8: Completion Time of Consultations on Cabinet Confidences

8.1 Requests with Legal Services
Number of Days Fewer Than 100 Pages Processed 100-500 Pages Processed 501-1000 Pages Processed 1001-5000 Pages Processed More Than 5000 Pages Processed
Number of Requests Pages Disclosed Number of Requests Pages Disclosed Number of Requests Pages Disclosed Number of Requests Pages Disclosed Number of Requests Pages Disclosed
1 to 15 31 284 6 308 0 0 0 0 0 0
16 to 30 10 80 0 0 0 0 0 0 0 0
31 to 60 0 0 0 0 0 0 0 0 0 0
61 to 120 0 0 0 0 0 0 0 0 0 0
121 to 180 0 0 0 0 0 0 0 0 0 0
181 to 365 0 0 1 76 0 0 0 0 0 0
More than 365 0 0 0 0 0 0 0 0 0 0
Total 41 364 7 384 0 0 0 0 0 0
8.2 Requests with Privy Council Office
Number of Days Fewer Than 100 Pages Processed 100‒500 Pages Processed 501-1000 Pages Processed 1001-5000 Pages Processed More Than 5000 Pages Processed
Number of Requests Pages Disclosed Number of Requests Pages Disclosed Number of Requests Pages Disclosed Number of Requests Pages Disclosed Number of Requests Pages Disclosed
1 to 15 0 0 0 0 0 0 0 0 0 0
16 to 30 0 0 0 0 0 0 0 0 0 0
31 to 60 0 0 0 0 0 0 0 0 0 0
61 to 120 0 0 0 0 0 0 0 0 0 0
121 to 180 0 0 0 0 0 0 0 0 0 0
181 to 365 0 0 0 0 0 0 0 0 0 0
More than 365 0 0 0 0 0 0 0 0 0 0
Total 0 0 0 0 0 0 0 0 0 0

Section 9: Investigations and Reports of finding

9.1 Investigations
Section 32 Notice of intention to investigate Subsection 30(5) Ceased to investigate Section 35  Formal Representations
12 23 8
9.2 Investigations and Reports of finding
Section 37(1) Initial Reports Section 37(2) Final Reports
Received Containing recommendations issued by the Information Commissioner Containing orders issued by the Information Commissioner Received Containing recommendations issued by the Information Commissioner Containing orders issued by the Information Commissioner
3 0 0 5 0 0

Section 10: Court Action

10.1 Court actions on complaints
Section 41
Complainant (1) Institution (2) Third Party (3) Privacy Commissioner (4) Total
12 0 0 0 12
10.2 Court actions on third party notifications under paragraph 28(1)(b)
Section 44 - under paragraph 28(1)(b)
0

Section 11: Resources Related to the Access to Information Act

11.1 Allocated Costs
Expenditures Amount
Salaries $1,028,213
Overtime $164
Goods and Services $133,491
Professional services contracts $99,243
Other $34,248
Total $1,161,868
11.2 Human Resources
Resources Person Years Dedicated to Access to Information Activities
Full-time employees 10.694
Part-time and casual employees 0.000
Regional staff 0.000
Consultants and agency personnel 0.543
Students 0.000
Total 11.237

Annex C: Supplemental Statistical Report

Section 1: Capacity to Receive Requests under the Access to Information Act and the Privacy Act

Weeks able to receive ATIP requests through different channels
Number of Weeks
Able to receive requests by mail 52
Able to receive requests by email 52
Able to receive requests through the digital request service 52

Section 2: Capacity to Process Records under the Access to Information Act and the Privacy Act

2.1 Weeks able to process paper records in different classification levels
No Capacity Partial Capacity Full Capacity Total
Unclassified Paper Records 0 0 52 52
Protected B Paper Records 0 0 52 52
Secret and Top Secret Paper Records 0 44 8 52
2.2 Weeks able to process electronic records in different classification levels
No Capacity Partial Capacity Full Capacity Total
Unclassified Electronic Records 0 0 52 52
Protected B Electronic Records 0 0 52 52
Secret and Top Secret Electronic Records 0 44 8 52

Section 3: Open Requests and Complaints Under the Access to Information Act

3.1 Open requests that are outstanding from previous reporting periods
Fiscal Year Open Requests Were Received Open Requests that are Within Legislated Timelines as of March 31, 2022 Open Requests that are Beyond Legislated Timelines as of March 31, 2022 Total
Received in 2021-2022 87 119 206
Received in 2020-2021 2 161 163
Received in 2019-2020 2 23 25
Received in 2018-2019 2 0 2
Received in 2017-2018 1 1 2
Received in 2016-2017 0 0 0
Received in 2015-2016 or earlier 3 1 4
Total 97 305 402
3.2 Open complaints with the Information Commissioner of Canada that are outstanding from previous reporting periods
Fiscal Year Open Complaints Were Received by Institution Number of Open Complaints
Received in 2021-2022 7
Received in 2020-2021 3
Received in 2019-2020 1
Received in 2018-2019 3
Received in 2017-2018 3
Received in 2016-2017 0
Received in 2015-2016 or earlier 4
Total 21

Section 4: Open Requests and Complaints Under the Privacy Act

4.1 Open requests that are outstanding from previous reporting periods
Fiscal Year Open Requests Were Received Open Requests that are Within Legislated Timelines as of March 31, 2022 Open Requests that are Beyond Legislated Timelines as of March 31, 2022 Total
Received in 2021-2022 2 2 4
Received in 2020-2021 0 4 4
Received in 2019-2020 0 1 1
Received in 2018-2019 0 0 0
Received in 2017-2018 0 0 0
Received in 2016-2017 0 0 0
Received in 2015-2016 or earlier 0 0 0
Total 2 7 9
4.2 Open complaints with the Privacy Commissioner of Canada that are outstanding from previous reporting periods
Fiscal Year Open Complaints Were Received by Institution Number of Open Complaints
Received in 2021-2022 1
Received in 2020-2021 0
Received in 2019-2020 2
Received in 2018-2019 1
Received in 2017-2018 0
Received in 2016-2017 0
Received in 2015-2016 or earlier 0
Total 4

Section 5: Social Insurance Number (SIN)

Did your institution receive authority for a new collection or new consistent use of the SIN in 2021-2022? No
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