Summary
This program aims to change the way every person in the organisation -- managers and employees -- approach appraisals. The first part, Every Manager's Nightmare (30 min.), shows managers how to make the performance review less painful. It introduces six very different characters (Silent Steve, Non-stick Nigel, Bored Betty, Defensive Dennis, Weepy Wendy, Bolshoi Becky) that managers can relate to. Through these characters the program demonstrates key review techniques managers can develop. By making them less confrontational and more productive, managers will be able to fearlessly deal with all performance reviews.
Part II, Every Appraisee's Dream (17 min.), is aimed at staff whose review is coming up shortly. It introduces a new character: Tracy. Like many employees she feels her annual performance review is a complete waste of time. We see her learn the secrets of preparation, based on a new three-part structure to help her thinking process: -- the past: what's gone well over the last year, and what hasn't; the present: any current issues about the job she's doing; the future: where she wants to go and what experience or training she will need to get there. This segment gives the person being appraised something to aim for during their review, but is also very useful for managers. It shows them what can be achieved from a successful review.