Accessibility feedback process at Public Safety Canada
Public Safety Canada is committed to creating an open and transparent feedback process for not only employees, but all Canadians. The Senior Advisor in the Values, Inclusion, Ethics and Wellness team under the People and Culture Directorate at Public Safety Canada will ensure all feedback is:
- shared with the relevant teams in the organization for their consideration;
- preserved; and,
- used to prevent and remove barriers in a timely manner.
We encourage you to provide feedback on:
- Public Safety Canada’s Accessibility Plan for 2023-2026
- The accessibility of:
- our programs
- our services
- our communications
- our offices
- Any other matter related to accessibility at Public Safety Canada
Any feedback provided will not be associated with your name and will only be shared with Public Safety Canada employees directly involved with improving accessibility at PS. Please refrain from including any personal or sensitive information about yourself or others when submitting your feedback.
Ways to provide feedback
There are three ways that individuals can provide feedback on accessibility to Public Safety Canada:
- Anonymous Feedback Form:
All individuals can provide anonymous feedback through the form available on Public Safety Canada's public website.
Feedback by mail can be sent to the following address:
Public Safety Canada
Human Resources - Values, Inclusion, Ethics and Wellness
269 Laurier Avenue West
15th floor mailroom
Ottawa, ON K1A 0P8
Feedback can also be provided by calling 1 (343) 998-4491. People who are deaf or are hard of hearing can provide feedback in American Sign Language (ASL), Langue des signes québécoise (LSQ) or Indigenous Sign Language (ISL) via telephone using a Video Relay Service. These services are available to all Canadians at no cost. Read more about how the Video Relay Service works.
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