Note
DVD also contains the leader's guide (PDF format; requires a computer that has a DVD drive and Adobe Acrobat Reader software), previews, and contact information; CD-ROM also contains the leader's guide.
Closed captioned for the hearing impaired.
Contents
Chapters: Introduction -- Coaching good work -- When you see it, say it -- Make it private & positive -- Coaching poor work -- Coaching poor personal habits -- Sidetracks -- Coaching dead-end performers (2 minute challenge) -- Review.