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The police and community engagement review (the PACER report) : phase II - internal report and recommendations.

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Canadian Policing Research



Alternate Title

Toronto Police Service - the PACER report
The police and community engagement review report.




Includes bibliographical references.


1 online resource (iv, 88 pages)


Summary issued under title: The police and community engagement review report.


"Community engagement is one of the most important ways for the Service to reduce crime and build relationships. It is also one of the most controversial and least understood police practices. These encounters have raised general community concerns about police accountability and transparency – it has also resulted in longstanding specific concerns from the Black community about racial profiling. Clearly, community engagement is a high-volume, high-risk activity that has produced both high-value public safety results and high social cost outcomes. The Service continues to acknowledge that racial profiling is illegal, immoral, and intolerable. Chief William Blair, over the course of his tenure, has consistently created corporate strategies designed to address and eliminate racial profiling. The Service and the community both recognize the need for continued vigilance regarding the potential of bias and racial profiling in policing. Chief Blair directed the Police and Community Engagement Review (PACER) to identify ways to improve the public safety value and reduce the social costs of community engagements. The implementation of the PACER recommendations will help establish the Toronto Police Service as a world leader in bias-free police service delivery and assist the city of Toronto with becoming one of the safest major urban centres in the world."--Conclusion, Executive Summary.


Online Access


1. Preface -- 2. Table of contents -- 3. Executive summary -- 3.1. Introduction – The Police and Community Engagement Review -- 3.2. Terms of reference -- 3.3. Significant findings -- 3.4. Summary of recommendations -- 3.5. Conclusion -- 4. Supporting research & analysis -- 4.1. Phase I research and analysis -- 4.2. Literature review -- 4.3. Legal foundations -- 4.4. Community consultations -- 4.5. Internal consultations -- 5. Rationale & recommendations -- 5.1. Service governance -- 5.2. Community consultation -- 5.3. Professional standards -- 5.4. Human resources -- 5.5. Performance management -- 5.6. Information management -- 5.7. Operational improvements -- 5.8. Intelligence led policing -- 5.9. Corporate communications -- 5.10. Public accountability -- 5.11. Project management -- 6. Glossary & definitions -- 7. Works cited.

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