Contents
Part 1. Exploring the New frontiers of Public Administration -- 1. Public administration: not entirely of the past and not yet of the future -- 2. What is different about serving in the 21st century? -- 3. A new synthesis of public administration -- 4. Preparing governments for the challenges of the 21st century -- 5. Government fit for the future -- 6. The new synthesis journey continues --
Part 2. Case Studies: Bridging Theory and Practice -- 7. The changing reality of practice -- 8. The story of the Singapore prison service: custodians of prisoners to captains of life -- 9. Bolsa Família program: funding families for development -- 10. Vision, collaboration, persistence and hard work: the Canadian federal government's homelessness partnering strategy -- 11. Public safety centres in the Netherlands -- 12. Victorian Bushfire Reconstruction and Recovery Authority: a case study on agility and resilience -- 13. Workfare in Singapore -- 14. Citizen-centred public services: designing for complex outcomes --
Part 3. The New Synthesis Journey -- 15. The new synthesis journey -- 16. The Netherlands roundtable -- 17. The Canada Roundtable -- 18. The Brazil roundtable -- 19. The Singapore roundtable -- 20. The United Kingdom roundtable -- 21. Group discussions in Australia and New Zealand -- Appendix A. Names and affiliations of invited speakers ands participants at NS6 international roundtables.