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Government Digital : The Quest to Regain Public Trust / Alex Benay.


Public Safety Canada Library


Books & Reports

Call Number

JF 1525 .A8B46 2018




Includes bibliographic references.


218 pages ; 22 cm


Governments worldwide have lost the trust and faith of citizens and other stakeholders. A steady decline in public sector performance, a reluctance to revisit existing business models within government, and the sheer pace of technological change experienced in the past decade have put the public sector at a crossroads. If governments wish to govern stakeholders in ways that reflect their commitment to service, they will need to make a radical change over the next decade. Through the eyes of industry, academic, and government experts, Government Digital lays down a blueprint for that change. Keeping government relevant will take nothing short of a metamorphosis of the public sector. The old ways of doing things cannot continue in the new world, or governments worldwide risk becoming obsolete. -- Provided by publisher.



Introduction / Alex Benay -- Chapter 1. Trust in an Era of "Open" and Digital Government / Mary Francoli. -- Chapter 2. Shift Happens: Governments and the Fourth Industrial Revolution / Iain Klugman. -- Chapter 3. Fifth-Generation Wireless: The Backbone Behind Smart Cities and Self Government / Ray Sharma and Amir Bashir. -- Chapter 4. Building the Future of Learning / John Baker. -- Chapter 5. An Openness / Hilary Hartley. -- Chapter 6. Government Social Media / Jennifer Urbanski. -- Chapter 7. The Future of Digital Government Services / Olivia Neal. -- Chapter 8. Building a Digital Government the e-Estonian Way. / Siim Sikkut. -- Chapter 9. Government as a Platform: How Governments Can Lead in a Digital World / Alex Benay. -- Chapter 10. A Path to Exponential Government / Salim Ismail. -- Conclusion / Alex Benay.


 #Call NumberStatusLocation
1JF 1525 .A8B46 2018On ShelfPS-Circ
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