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Dispute resolution : readings and case studies / Julie Macfarlane, general editor ; [editors] John Manwaring ... [et al.].

Location

Public Safety Canada Library

Resource

Books & Reports

Call Number

K 2390 D58 2011

Authors

Publishers

Bibliography

Includes bibliographical references.

Description

xxxvi, 658 p. ; 24 cm.

Summary

Using a selection of writing by dispute resolution theorists and practitioners, this text explores a range of dispute resolution processes—including negotiation, mediation, on-line dispute resolution, evaluative processes, and binding arbitration—and introduces the reader to their practical application, as well as some of the key debates over their use. Examination of dispute resolution processes is framed by an introductory chapter on conflict analysis and a closing chapter on dispute systems design.

Subject

Edition

3rd ed.

Contents

1. Conflict analysis / Julie Macfarlane -- 2. Negotiation / John Manwaring -- 3. Mediation / Gemma Smyth -- 4. Online dispute resolution / Ellen Zwiebel -- 5. Hybrid processes: using evaluation to build consensus / Ellen Zwiebel -- 6. Arbitration / Arthur Pearlstein -- 7. Designing and evaluating dispute resolution systems and processes / Julie Macfarlane.

Items

 #Call NumberStatusLocation
1K 2390 D58 2011On ShelfPS-Circ
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