Recourse for Listed Persons

Individuals will know that they are listed persons under the Passenger Protect Program if they are denied transportation and have received a written notification when attempting to obtain a boarding pass. These individuals have the opportunity to request that their name be removed from the list.

If you have not received a Written Notification

If you have experienced frequent delays during identity screening at airport check-in or have been denied boarding, but have not received a written notification under the Passenger Protect Program, please do not apply for recourse as you are not eligible and your application will not be processed.

If you have received a Written Notification

If you have received a written notification under the Passenger Protect Program, you may apply in writing to the Passenger Protect Inquiries Office, within 60 days after the day on which you were denied transportation, to request that your name be removed from the list by completing the Application for Recourse.

The Passenger Protect Inquiries Office will provide you with information to allow you to be reasonably informed of the reasons you have been added to the list, taking into consideration the obligation to protect sensitive information. You will have the opportunity to submit additional information in support of your application.

The Minister of Public Safety will determine whether a person should remain on the list.  The Minister, must give you notice without delay of any decision made in respect of your application. If the Minister does not make a decision within 90 days after the day on which your application was received, or within any further period that is agreed on by the Minister and you, the Minister is deemed to have decided not to remove your name from the list.

Filling out the Application for Recourse

Section A: Applicant Information

Section B: Grounds for Seeking Recourse

Section C: Privacy Act Statement and Consent

Certified ID

Important information to keep in mind



Counter-terrorism News Releases

  • Statement from Canada's Minister of Public Safety and Emergency Preparedness on the attack in London
    March 22, 2017
  • Report on terrorist threat to Canada released
    August 25, 2016
  • Statement from Canada's Minister of Public Safety and Emergency Preparedness on the terrorist attack in Paris
    November 14, 2015
  • More Counter-terrorism News Releases

    Counter-terrorism - Publications and Reports

  • 2016 Public Report On The Terrorist Threat To Canada
  • 2014 Public Report On The Terrorist Threat To Canada
  • 2013 Public Report on the Terrorist Threat to Canada
  • Building Resilience Against Terrorism: Canada's Counter-terrorism Strategy
  • More Counter-terrorism Publications and Reports

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