Information for employees of Public Safety Canada: Coronavirus disease (COVID-19)

Teleworking Continues for Public Safety Employees

We would like to remind you that most Public Safety Canada employees should continue to telework for the foreseeable future. For those employees who have an operational requirement to be in a Public Safety worksite, know that measures are fully in place to keep everyone safe.

Employees who are supporting critical services and cannot work remotely can continue to travel across provincial and territorial borders to go to their workplaces, as needed. Employees who must travel to the workplace should always carry government identification and other valid photo identification. Please contact your manager should you require a circulation letter in the event that authorities request further proof of your need to travel .

Our actions are guided by the decisions of public health authorities. It is essential that we all do our very best to stay safe and limit further spread of the virus. Given the uncertainty about the current trend in risk and the concerns it brings, the implementation of our action plan for the easing of restrictions in the workplace will be revisited in the new year. We continue to monitor the situation and will share further information as it becomes available.

Follow the current situation in Canada, learn about the risks of COVID-19 and find out how the situation is being monitored by visiting the Government of Canada’s COVID-19 outbreak update page.

If you have any questions, please raise them with your manager. For more detailed updates including blogs and internal emails, please log in to the corporate network and visit InfoCentral.

Stay Informed

For the most up-to-date information and guidance for all public servants related to COVID-19 please refer to or call the COVID-19 information line at 1-833-784-4397.

For information related to Public Safety office buildings regarding potential closures or emergencies please call the Staff Information Line at 1-866-843-0004.

For the latest updates from the Government of Canada on the COVID-19 situation, including preventative measures, please visit

Working Remotely

Public Safety Guidance on Teleworking during the COVID-19 Pandemic

Guidance is provided with respect to supporting and protecting our employees and managers to keep them safe, providing suitable equipment and tools to do the job, and ensuring clarity in terms of responsibilities while working outside the office location. A set of evergreen Questions and Answers has been prepared to accompany this guidance during the pandemic.

Employee Illness

If you are showing symptoms of COVID-19, reduce your contact with others:

It is important to remember that if you develop a fever and respiratory symptoms such as cough, shortness of breath and/or difficulty breathing you should seek medical attention and report these symptoms to the occupational health and safety team and your manager.

Similarly, it is important that you advise the occupational health and safety team and your manager should you be tested for COVID-19.

Mental health and wellness

If you feel stressed or distressed due to the COVID-19 pandemic, don’t hesitate to contact the Employee Assistance Program (EAP) at 1-800-268-7708 (1-800-567-5803 for hearing-impaired persons). If EAP services are impacted or if the situation is a mental health emergency, contact Crisis Services Canada at 1-833-456-4566 or 911. offers mental health information, including resources on mental health and wellness during COVID-19.

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