Information for employees of Public Safety Canada: Coronavirus disease (COVID-19)

Telework and alternative work arrangements

Given the current exceptional circumstances and to help mitigate the spread of COVID-19, Public Safety employees who are currently working from home should continue to do so until further notice. At this time, we do not have a specific return date, however we continue to monitor the situation and will share further information as it becomes available.

Please limit all the use of our network and teleconferencing services for essential Public Safety work only.

Public Safety Guidance on Teleworking during the COVID-19 Pandemic

Guidance is provided with respect to supporting and protecting our employees and managers to keep them safe, providing suitable equipment and tools to do the job, and ensuring clarity in terms of responsibilities while working outside the office location. A set of evergreen Questions and Answers has been prepared to accompany this guidance during the pandemic.

Online Courses

All of the Canada School of Public Service's online self-paced courses are available through GCcampus, including all online mandatory training and self-paced language maintenance tools. The registration for the in-person classroom courses continues to be suspended until further notice.

Note: GCcampus is accessible through public networks. Please avoid using the Government of Canada network or VPN access when logging in.

Stay Informed

For the most up-to-date information and guidance for all public servants related to COVID-19 please refer to or call the COVID-19 information line at 1-833-784-4397.

For information related to Public Safety office buildings regarding potential closures or emergencies please call the Staff Information Line at 1-866-843-0004.

For the latest updates from the Government of Canada on the COVID-19 situation, including preventative measures, please visit

Prevention and Preparedness

The health and safety of all Canadians, including Public Safety employees, is our top priority.

The Public Health Agency of Canada (PHAC) is working with provinces, territories and international partners, including the World Health Organization, to actively monitor the situation. Global efforts are focused on containment of the outbreak and the prevention of further spread.

The situation changes rapidly and efforts underway are focused on containment of the outbreak and the prevention of further spread. You can stay healthy and prevent the spread of infections by:

If you become ill

If you are showing symptoms of COVID-19, reduce your contact with others:

It is important to remember that if you develop a fever and respiratory symptoms such as cough, shortness of breath and/or difficulty breathing you should seek medical attention and report these symptoms to the occupational health and safety team and your manager.

Similarly, it is important that you advise the occupational health and safety team and your manager should you be tested for COVID-19.

Travel Advice

To limit the spread of COVID-19, the Government of Canada advises that you avoid all non-essential travel outside of Canada until further notice. Avoid all cruise ship travel due to COVID-19.

If you have recently returned to Canada, the Government of Canada has put in place an Emergency Order under the Quarantine Act that applies to all travellers arriving in Canada in order to slow the introduction and spread of COVID-19 in Canada. Failure to comply with this Order is an offence under the Quarantine Act.

Travellers with symptoms: mandatory isolation

If you have recently returned to Canada and you have symptoms, you must ISOLATE. This is mandatory. If required, immediate medical attention will be provided upon arrival in Canada.

For more information, visit Coronavirus disease (COVID-19): Travel advice.

COVID-19 fraud

Employees should be aware of the current heightened risk of COVID-19 phishing campaigns to lure targets to click on a malicious link. The Communications Security Establishment’s Cyber Centre recommends employees use the following guidance to protect themselves from these types of attempts.

Additional information

For more detailed updates including blogs and internal emails, please log in to the corporate network and visit InfoCentral.

If you feel stressed or distressed due to the COVID-19 pandemic, don’t hesitate to contact the Employee Assistance Program (EAP) at 1-800-268-7708 (1-800-567-5803 for hearing-impaired persons). If EAP services are impacted or if the situation is a mental health emergency, contact Crisis Services Canada at 1-833-456-4566 or 911.

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