Information for employees of Public Safety Canada: Coronavirus disease (COVID-19)

Teleworking Continues for Public Safety Employees

Public Safety Canada has been resuming activities in a progressive, deliberate, and safe manner, to ensure the ongoing and future operational effectiveness of the department while protecting the health, safety and overall wellness of employees.

We would like to remind you that most Public Safety employees will continue to telework for the foreseeable future. For those employees who have an operational requirement to be in a Public Safety worksite, know that measures are fully in place to keep everyone safe.

We continue to monitor the situation and will share further information as it becomes available.

If you have any questions, please raise them with your manager. For more detailed updates including blogs and internal emails, please log in to the corporate network and visit InfoCentral.

Stay Informed

For the most up-to-date information and guidance for all public servants related to COVID-19 please refer to or call the COVID-19 information line at 1-833-784-4397.

For information related to Public Safety office buildings regarding potential closures or emergencies please call the Staff Information Line at 1-866-843-0004.

For the latest updates from the Government of Canada on the COVID-19 situation, including preventative measures, please visit

Working Remotely

Public Safety Guidance on Teleworking during the COVID-19 Pandemic

Guidance is provided with respect to supporting and protecting our employees and managers to keep them safe, providing suitable equipment and tools to do the job, and ensuring clarity in terms of responsibilities while working outside the office location. A set of evergreen Questions and Answers has been prepared to accompany this guidance during the pandemic.

Using the Network

Please limit the use of our network and teleconferencing services for essential Public Safety work only.

To limit demand on our network, please:

Employee Illness

If you are showing symptoms of COVID-19, reduce your contact with others:

It is important to remember that if you develop a fever and respiratory symptoms such as cough, shortness of breath and/or difficulty breathing you should seek medical attention and report these symptoms to the occupational health and safety team and your manager.

Similarly, it is important that you advise the occupational health and safety team and your manager should you be tested for COVID-19.

Mental health and wellness

If you feel stressed or distressed due to the COVID-19 pandemic, don’t hesitate to contact the Employee Assistance Program (EAP) at 1-800-268-7708 (1-800-567-5803 for hearing-impaired persons). If EAP services are impacted or if the situation is a mental health emergency, contact Crisis Services Canada at 1-833-456-4566 or 911. offers mental health information, including resources on mental health and wellness during COVID-19.

Learning and Development

All of the Canada School of Public Service's online self-paced courses are available through GCcampus, including all online mandatory training and self-paced language maintenance tools. The registration for the in-person classroom courses continues to be suspended until further notice.

Note: GCcampus is accessible through public networks. Please avoid using the Government of Canada network or VPN access when logging in.

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