Report a Cyber Security Incident

Information on how to prevent and resolve cyber security incidents

Public (personal and small businesses):
Information for the general public, small/medium business owners and technical administrators.

Professional:
Information for critical infrastructure, businesses and provincial/ territorial/municipal governments.

If you are aware of an actual, or potential, incident please see the list below and contact the responsible organization.

Spam

Lead:
Spam Reporting Centre (SRC), Canadian Radio-television and Telecommunications Commission (CRTC)

Contact:
Spam Reporting Centre (SRC)

For more information:

Fraud

Lead:
Canadian Anti-Fraud Centre (CAFC)

Contact:
Toll Free: 1-888-495-8501
Toll Free Fax: 1-888-654-9426
Email: info@antifraudcentre.ca

For more information:

Cybercrime

Lead:
Local law enforcement and/or the Royal Canadian Mounted Police (RCMP)

Contact:
If you believe a cyber incident is of a criminal nature, please contact your local law enforcement agency.

For more information:

Child Exploitation

Lead:
Cybertip, Canadian Centre for Child Protection

Contact:
If you know about a child who is in immediate danger or risk, call 911 or your local police.

For non-urgent reporting, visit Cybertip.ca , Canada's national tip line for reporting the sexual exploitation of children.

For more information:

Threats to Critical Infrastructure, Businesses and Provincial/Territorial/Municipal Governments

Cyber security is a shared responsibility. The timely sharing of relevant cyber threat information increases the overall security and resilience of Canada's public and private sector cyber infrastructure.

Critical infrastructure, businesses and provincial/territorial/municipal governments are encouraged to report cyber security incidents to the Canadian Cyber Incident Response Centre (CCIRC).

Reporting allows CCIRC to form a more accurate view of cyber security threats and share up to date information and advice with partners.

If you believe that your organization's network has been compromised, or that someone is attempting to do so, please report the incident to the Canadian Cyber Incident Response Centre.

 

Contact CCIRC

Contact CCIRC
E-mail: ps.cyberincident-cyberincident.sp@canada.ca
Phone: 1-800-O-Canada (please note: this is for Government of Canada  program information only. Operators cannot provide technical advice).
Entrust Key: For secure communications, the CCIRC public Entrust Key is available upon request. Alternatively, the CCIRC Public Pretty Good Privacy (PGP) key (Text format 3KB) is also available for download.

In order to help prevent cyber security incidents, CCIRC recommends implementing the Top 4 Strategies to Mitigate Targeted Cyber Intrusions.



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