The Government of Canada and Public Safety Canada (PS) are committed to respecting the personal privacy of individuals who visit our Web sites.
Public Safety Canada does not automatically gather any personal information from you (such as your name, phone number, e-mail or street address) during your visit. This information is only obtained if you supply it voluntarily, usually through contacting us via e-mail, or registering in a secure portion of the site.
All personal information you do provide is protected under the federal Privacy Act. This means that, at the point of collection, you will be informed that your personal information is being collected, the purpose for which it is being collected and that you have a right of access to the information.
Visitor information is not disclosed to anyone except Public Safety Canada personnel who need the information to respond to your request. The information you give us will be shared with another government department ONLY if your inquiry relates to that department. We do not use the information to create individual profiles, nor do we disclose the information to anyone outside those who need to provide you with a response in the federal government.
Questions or comments regarding this policy, or the administration of the Privacy Act at Public Safety Canada may be directed to Access to Information and Privacy Administrative Services by e-mail to Louise.Cormier@ps.gc.ca or by calling 613-949-0360.
If you are not satisfied that we have adequately respected your privacy, you may wish to contact the Office of the Privacy Commissioner by calling 1-800-282-1376 or via the Internet at www.privcom.gc.ca.
Information we collect during your visit to our site
- The name of your Internet service provider, its IP address, and the name of your service provider's server. Public Safety Canada makes no attempt to link these addresses with the identity of individuals visiting our site.
- The length of each visit
- The number of requests per visit
- Your type of operating system (Windows, Macintosh, Unix, etc.)
- Your browser type (Netscape, Internet Explorer, etc.)
We do not link this information with any of the information you voluntarily provide when you visit our site without explicit notification to the contrary.
A cookie is a small text file that is stored on your hard drive. During your visit to any website your browser exchanges information with the website's server. Cookies facilitate this exchange by reminding the server which computer is making the request. You do not need to accept cookies to visit our site.
This website sometimes deposits cookies on visitor's computers. Cookies are commonly used tool to enable web developers to fine-tune the site based on user-activity trends. The cookies store information about your computer as reflected below. They act as a generic label to allow us to tell how you navigate within our site which helps us to determine how we might improve it.The cookies are set to reside on your computer for a number of years as imposed by the Internet server technology which Public Safety Canada uses for its websites. Cookies are used to help us understand web site traffic. Information collected with the assistance of cookies is stored in standard web server log files and log reports are generated on a monthly basis.
As well, cookies can store information visitors may provide about what is or isn't important to them, assisting us in focussing our efforts on information you need. For this type of cookie, you will be explicitly asked to provide the information; you will be given the choice of doing so and your ability to use the site will not be dependent on your choice.
You can set your browser to detect and reject cookies
If you use Internet Explorer:
- Choose the Tools menu entry, then Internet Options.
- Select the Security tab, then click the zone you'd like to change, followed by the Custom button.
- Scroll down to the header titled Cookies, and choose how you'd like to handle cookies. You can choose to accept cookies from all sites, refuse to accept any, or be prompted whenever a site wants to send you a cookie.
If you are using Netscape Navigator 3.x
- Going to Options, choose "Network Preferences" then select "Protocols".
- Select "Show an alert before accepting a cookie".
Public Safety Canada respects the Official Languages Act and the relevant Treasury Board policies and is committed to ensuring all information and services on this site is available in both English and French (or in one language only if a unilingual office). However, users should be aware that some information from external sources that are not subject to the Official Languages Act is provided as a convenience and may be available only in the language in which it was provided.
Links to websites not under the control of the Public Safety Canada are provided solely for the convenience of users. Public Safety Canada is not responsible for the accuracy, currency or the reliability of the content. Public Safety Canada does not offer any guarantee in that regard and is not responsible for the information found through these links, nor does it endorse the sites and their content.
Please note that non-government and foreign government websites are not subject to Canada's Official Languages Act. When a link is provided from the Public Safety Canada website, the information may be available in either English or French only.
Copyright / permission to reproduce
Materials on this website were produced and/or compiled by Public Safety Canada for the purpose of providing Canadians with direct access to information about programs and services offered by the Government of Canada.
The material on this site is covered by the provisions of the Copyright Act, by Canadian laws, policies, regulations and international agreements. Such provisions serve to identify the information source and, in specific instances, to prohibit reproduction of materials without written permission.
Information on this Web site has been posted with the intent that it be readily available for personal or public non-commercial use and may be reproduced, in part or in whole, and by any means, without charge or further permission, unless otherwise specified.
Users are required to:
- Exercise due diligence in ensuring the accuracy of the materials reproduced;
- Indicate both the complete title of the materials reproduced, as well as the author organization; and
- Indicate that the reproduction is a copy of an official work that is published by the Government of Canada and that the reproduction has not been produced in affiliation with, or with the endorsement of the Government of Canada.
Unless otherwise specified, this authorization is also applicable to all published information regardless of its format.
Reproduction of multiple copies of materials on this site, in whole or in part, for the purposes of commercial redistribution is prohibited except with written permission from the Government of Canada's copyright administrator, Public Works and Government Services Canada (PWGSC). Through the permission granting process, PWGSC helps ensure individuals or organizations wishing to reproduce Government of Canada materials for commercial purposes have access to the most accurate, up-to-date versions. To obtain permission to reproduce materials on this site for commercial purposes, consult Applying for Copyright Clearance on Government of Canada Works or write to:
Public Works and Government Services Canada
Publishing and Depository Services
350 Albert Street, 4th Floor
Some of the materials and graphical elements found on Government of Canada websites are subject to copyrights held by other organizations. This is particularly true of sites that are jointly operated by a Government of Canada institution and an external organization as part of a collaborative arrangement. In such cases, some restrictions on the reproduction of materials or graphical elements may apply and it may be necessary to seek permission from the rights holder prior to reproducing the material.
To obtain information concerning copyright ownership and restrictions on reproduction on this site, please contact:
Public Safety Canada
269 Laurier Ave,